FAQ

1. How long will it take for my order to ship and when will I receive it?

   • Orders may ship the same business day or within 1-2 days, depending on the brand. Delivery typically takes 4-7 days. Delays, though rare, can occur.

2. Which payment methods do you accept?

   • We accept Credit/Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay.

3. What is your return policy?

   • We offer a 30 Day Money Back Guarantee on all items. Details can be found in our 30-Day Return Policy at the bottom of the page.

4. What is your cancellation policy?

   • You can cancel any order for a full refund before it has shipped. To cancel, please contact us immediately at support@mavericksupplier.com. Once shipped, the order falls under our 30-Day Return Policy.

5. What if my product is damaged?

   • Inspect your item(s) upon arrival. If you notice damage, make a note of it when signing for delivery. If items do arrive damaged, please send photos to support@mavericksupplier.com for processing a replacement or compensation.

6. How do I place an order?

   • Online: Click “Add To Cart” on the product page and follow checkout instructions.
   • By Phone: Call (833) 862-4678.

7. How do I know when my order will ship?

   • You'll receive a confirmation email after placing your order and another email with a tracking number once it ships.

8. Will you send an order confirmation via e-mail?

   • Yes, an order confirmation will be sent to your provided e-mail address. We recommend saving this confirmation for your records.

9. Do you charge sales tax?

   • We only charge sales tax for orders shipped to Iowa.

10. Can I change my order?

    • Yes, you can change your order at no cost before it ships by emailing us at support@mavericksupplier.com. Any price difference will be adjusted accordingly.

For further inquiries or immediate assistance, contact us at support@mavericksupplier.com or call (833) 862-4678.